Tips & Procedures

WEBMAIL
Setting up an Autoresponder Email in Webmail

Setting up an Autoresponder email in Webmail

An Auto-responder is an automatic reply that is sent to anyone who emails you.

This message may explain that you're out of the office, on holiday etc.

Instructions
OUTLOOK & OFFICE 365
Setting up an Autoresponder Email in Outlook & Office 365

Setting up an Autoresponder email in Outlook with Office 365 Email

An Auto-responder is an automatic reply that is sent to anyone who emails you.

This message may explain that you're out of the office, on holiday etc.

Instructions
OFFICE 365 TIPS & RESOURCES
Help & Resources for Using Office 365 Applications

Having trouble with your Office 365 and Microsoft Office 2013 applications?

End user training resources for Office 2013 and Office 365

Learn More
EMAIL SIGNATURES
Setting up your Professional Email Signature

Setting up a professional email signature

How to implement your new email sign off throughout Outlook and Office 365 applications!

Learn more about getting a professional email signature for your business.

WINDOWS

MAC

OUTLOOK ONLINE
FACEBOOK BUSINESS PAGES
Procedures for Facebook Business Pages

Accepting Page Invitations

Learn how to accept Facebook Business Page invitations and requests.

INSTRUCTIONS

Assigning a New Page Role

Learn how to assign additional members to manage/edit your Facebook Business Page.

INSTRUCTIONS
GOOGLE MY BUSINESS
Turing off '2-Step' Verification

Turning Off '2-Step Verification'

Learn how to turn off '2-Step Verification' for your Google My Business account.

INSTRUCTIONS
WEBMAIL
Mailbox is Full/Over Quota

Mailbox is Full/Over Quota

If your mailbox becomes full on the server, you will have stoped receiving new emails.

Follow our prodecure which explains how to clear out unwanted emails and free up important mailbox storage.

Instructions
MAILCHIMP
Finding Your Email Achive

Finding Your Send Email Archive

Sometimes your customers like to look back at some of your past email newsletters. MailChimp's email archive section makes this easy!

Learn how to find and copy the email archive URL and share with your visitors or add it to your website.

Instructions

Finding the right web designer

A good relationship with your web designer is absolutely vital to your website success. Your website needs will evolve over time so you need someone you can rely on.

To help you in your search, here a few questions that we are typically asked:

Can you supply me with a list of the last ten website you have built?

We are proud of the work we produce and update our portfolio with every project we complete.

Click here to view our work.
Can you supply me with the contact details of five happy customers?

We would be happy for you contact any of our customers, you will find contact details on their websites or please contact our office for a list.
How long have you been in operation and how many websites have you built?

WWW.ART Design services has been operating since April 1998 . The business has evolved over time to offer domain name management, email and website hosting, email marketing and an extensive range of graphic design services. We have lost count of the number of websites we have built.
What makes your websites search engine friendly?

We build our websites using industry software that reduces the risk of bugs and viruses and the amount of code on each page. This enhances the probability of your website ranking highly in search engines. We work to industry standards and include individual title tags and meta descriptions on all pages. We educate you on how you can continue to maintain and improve your website rankings.
Can you show me examples of your customers’ Google search rankings?

We invite you to search for our customers in Google to see for yourself how well their websites rank. You might like to search their business name, the service they offer and the town where they are located.
Who owns your company?

Fiona Larkings owns WWW.ART Design Services Pty Ltd
How many staff members do you employ?

We employ two staff members and have a range of subcontractors who we engage where required.
Who owns my website once it is built?

You own your website upon completion and once the final invoice is paid.
How much will website updates cost and how quickly will they be completed?

Website updates are costed on time to perform them and charged at an hourly rate. The majority of updates are performed within 48 business hours. If major changes are required these can be quoted and schedule to be completed.
Who is responsible for repairing bugs in my website?

The majority of our websites are not prone to bugs as they are built with an industry program not a content management system. Clients who have blogs integrated into their websiteswill need to monitor for updates to prevent bugs and viruses. This will be the responsibility of the business owner but we are happy to negotiate otherwise.